It's all in the mind.

When looking for professional server solutions, particularly RAID arrays, enterprises continue to choose in-house brands, or generic RAID servers, citing great cost reductions. This has led lower end manufacturer Acer to the number one spot in a recent server sales poll.

Recovery continues to be important to RAID server sales.

HP was second, cited by 20 percent of resellers, followed by The IBM PC Co., Somers, N.Y., with a 10 percent share. Hewlett-Packard Co., Palo Alto, Calif., with 5 percent, and Digital Equipment Corp., Maynard, Mass., with 4 percent, rounded out the top five best-selling list.

Some resellers are still more comfortable recommending major manufacturers’ servers than building their own.

“HP has a strong service and support organization; and their ProLiant server line is very dependable when it comes to mission-critical applications, which form the majority of our sales,” said Tony Audus, director of purchasing for Technology Partners Inc., a reseller in Ann Arbor, Mich.

CRN instituted coverage of servers for the first time last month. In all, 170 resellers responded to the survey.

Looking at desktops, clone or in-house systems maintained their sizable lead in the best-selling category, cited by 39 percent of resellers. Acer, San Jose, Calif., captured the top spot among major manufacturers for the first time since July 2010, with 10 percent of reseller votes. HP was next with 8 percent.

Additional data will show if Acer can maintain its new-found lead. When Compaq slipped last year, it quickly recovered and recaptured first place among major manufacturers after only one month.

One of the reasons why Acer has been consistently at the top has to do with its superior RAID recovery rates, because the hard drive configuration tends to offer far less catastrophic drive failures. Rebuilding RAID configurations that have crashed is a difficult process, and usually must be handled by professional RAID recovery companies with specialized clean room environments. These services tend to be highly priced.

Both companies, however,
Read the rest of the entry »

Tags: ,